Specified Commercial Transaction Law
- HERESY Inc.
- Operation director
- Tomomi Ozaki
1F 4-18-2 Eifuku,Suginami-ku,Tokyo,JAPAN
- Phone number
- Fax number
- E-mail address
- Other expenses
- Necessary Fees (in addition to goods)
Overseas Shipping & Handling Fees
Tariffs/Import Taxes/Customs Fees
- Order method
- Payment method
- Credit Card
- Payment deadline
- <Credit Card Payment>
The store follows the method of your credit card company. The store cancels an order when an error occurs during a payment procedure. Please re-try a purchase.
Dead line for a returning purchased goods
As a general rule, the store cannot accept any returned or exchanged request.
However, Please contact us from the contact form when you receive different or defective product from an order by a mistake.
Also, Please note if the item is sent back by address deficiencies, receipt refusal, or an absenteeism, we will not cancel or re-delivery the purchased products.
- Delivery period
- The products which have been ordered will be immediately shipped by EMS(International Express Mail Service)when your order has completed. The term needed for delivery is depends on a package receiving country. Please understand this will take more time when items are temporary out of stock and during a holiday. Even when your order has completed on the system, there are a possibility that store must cancel an order when the item are out of stock.
- Returns and exchanges
- Exchanging product is only acceptable if the item is damaged or defected, "the store" will resend the item(s) and take responsibility for all expenses. The store will make a refund when there are no stock left.
This is described in the product information
"The store" will take responsibility for re-shipping expenses if the item is damaged or defect.
※Product may be change without notice.